Terms & Conditions of Service
Clear, transparent guidelines governing our home appliance repair, servicing, and AMC support.
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Service & Repair Terms
- Technician Dispatch: Doorstep service slots are scheduled between 7:00 AM and 10:00 PM across Thane and Navi Mumbai.
- Inspection & Diagnosis: Our service process begins with an on-site inspection to identify appliance or component-level PCB faults.
- Upfront Estimates: The required repair, spare parts costs, and service charges will be explained for customer approval prior to initiating work.
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Refund & Cancellation Policy
Service Cancellation by Customer: A customer requesting a service booking cancellation must submit the request to TVOLTSKILL through our official contact channels.
Suggested policy structure:
Cancellation prior to technician dispatch: A full refund or slot rescheduling may be considered after deducting minimal administrative processing fees.
Cancellation post inspection: If a technician has completed physical diagnosis, standard inspection charges will apply and are non-refundable
Completed Services: Fees paid for completed repair work, installed spare parts, or consumed PCB testing services will not ordinarily be refunded.
Refund Processing: Any approved refund will be processed through the original payment method within a reasonable processing period.
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Disclaimer
TVOLTSKILL provides home appliance repair, servicing, and PCB troubleshooting support based on the information provided by the customer and component availability
Diagnostic Scope: Repairs are aimed at fixing specific reported faults (e.g., cooling issues, drainage problems, or PCB board faults).
Pre-existing Conditions: TVOLTSKILL is not liable for pre-existing secondary damages or aged wiring defects not related to the requested service.
Safety Procedures: Appliance testing and board-level repairs must be carried out using appropriate safety procedures and qualified technical supervision at all times.
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Intellectual Property
The TVOLTSKILL name, logo, website layout, service content, photographs, branding materials, diagrams, and other original assets provided by TVOLTSKILL are protected under applicable intellectual property laws. Unauthorized copying, reproduction, resale, or commercial distribution is strictly prohibited.
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Contact & Grievance
For questions, complaints, cancellations, refunds or privacy requests, please contact:
TVOLTSKILL
Services I Repair
Service Area: Thane & Navi Mumbai, Maharashtra
Phone: [9136 17 4515]
Email: [training@tvoltskill.in]