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Privacy Policy

Effective Date: January 1, 2026 | Last Updated: March 2025. How TvoltSkill handles, protects, and respects the personal, service, and payment records of home appliance customers, residential clients, and B2B partners.

CLAUSE 1.0

Privacy Policy

Effective Date: [Insert Date]
TVOLTSKILL respects the privacy of its residential customers, B2B clients, housing societies.

CLAUSE 2.0

Information We May Collect

We may collect information such as:

Name and contact details
Mobile number and email address
Address and location details
Appliance, repair, and AMC service information
Payment and transaction details
Enquiry and communication records
Information voluntarily submitted through forms or applications

CLAUSE 3.0

AMC Commercial Terms & Service Policies

TVOLTSKILL will not sell or knowingly disclose personal information to third parties except where necessary to provide a requested service, process a payment, comply with applicable law, or protect legitimate business interests.

Non-Comprehensive AMC Boundaries

Preventive service and multi-point safety inspections are strictly covered. Replacement spare parts, refrigerant gas top-ups/charging, and major system rebuilding are separately chargeable at member-discounted card rates.

Comprehensive AMC Coverage Scope

Preventive services and breakdown diagnosis labour are 100% included. Selected minor electrical consumables are provisioned. Major PCB board repair or motor replacement remains governed by designated annual claim limits.

Complete Protection AMC Ceiling

Delivers wider major-repair safety buffers, including inverter compressors and complex circuit logic, strictly governed up to the stated ₹10,000 annual claim limit per appliance contract

CLAUSE 4.0

Data Security

TVOLTSKILL takes reasonable measures to protect personal information from unauthorized access, misuse, alteration or disclosure. However, no electronic transmission or storage system can be guaranteed to be completely secure.

CLAUSE 4.0

Third-Party Services

Where third-party services such as payment gateways, communication platforms, mapping services, or website tools are used, their respective privacy policies and terms may also apply.